At Onfido, we help businesses verify people’s identities via our integrated app. Using pictures of identity documents and faces, we give our clients the assurance they need to onboard customers remotely and securely. Access is at the heart of everything we do. Our entire product is about giving people access…

How we improved the way we guide users to make them achieve a complex task — At Onfido, we’re creating an open world where identity is the key to access. Since our goal is to prevent fraud while maintaining a great user experience for legitimate people, we launched advanced facial verification. With this new approach, we ask people to record live videos instead of static selfies…

Sometimes, more is more — At Onfido, we’re creating an open world where identity is the key to access. Since our goal is to prevent fraud while maintaining a great user experience for legitimate people, we launched advanced facial verification. With this new approach, we ask people to record live videos instead of static selfies…

Last week I participated in the World Usability Congress in Graz, Austria. WUC is a great place to meet people who have a fresh perspective on UX design and insightful experiences from all over the world. Instead of falling into an ocean of UX buzzwords, I was happy to see…

An intro to UX microcopy — In my product designer journey, copywriting has always been a challenge. I’ve worked on different types of products in different countries, using different languages, for different audiences. It’s not easy to adapt and get better at writing copy. A year ago, I’ve started focusing on UX microcopy to be a…

I’m an introvert. For a long time, I thought this was my biggest flaw, and that I needed to fight it to be good at what I do. I was wrong. It took me many years to find out that being an introvert is not a barrier, but a great…

As product designers in Onfido’s SDK team, our role is to create the best user experiences for people who need their identity verified as part of our clients’ onboarding flows. Our SDK is a plug and play solution for our clients. They use us to verify identities and make their…