Charlotte SferruzzaOvercoming the challenges of designing a B2B2C productReflecting back on my design process7 min read·May 9, 2021----
Charlotte SferruzzainOnfido Product and TechBuilding a culture of accessibility at OnfidoAccessibility is a team effort. To ensure we’re taking the best approach towards being accessible, we had to onboard the whole company.4 min read·Jan 27, 2020----
Charlotte SferruzzainOnfido Product and TechUser guidance: how to provide meaningful feedback to usersHow we improved the way we guide users to make them achieve a complex task5 min read·May 13, 2019--1--1
Charlotte SferruzzainOnfido Product and TechGood friction for great UXSometimes, more is more6 min read·Jan 30, 2019--2--2
Charlotte SferruzzainDesign @OnfidoMy takeaways from World Usability Congress 2018Last week I participated in the World Usability Congress in Graz, Austria. WUC is a great place to meet people who have a fresh…9 min read·Oct 23, 2018--1--1
Charlotte SferruzzainDesign @OnfidoWinning trust with wordsAn intro to UX microcopy8 min read·May 4, 2018----
Charlotte SferruzzainDesign @OnfidoHow being an introvert made me a better designerI’m an introvert. For a long time, I thought this was my biggest flaw, and that I needed to fight it to be good at what I do. I was wrong…4 min read·Apr 3, 2018--2--2
Charlotte SferruzzainDesign @OnfidoGlare Detection — Our journey to help users take higher quality photosHow can we help users take better quality pictures?6 min read·Dec 11, 2017--2--2